Support

Email contact@zennyai.app with anything at all — a question, something that looks wrong in your books, or an idea. A person reads every message. From your account, include the email you sign in with, and for a transaction, its merchant, amount and date.

Signing in

Use the same door you signed up with: Apple, Google, or a code sent to your email. Email sign-ins also ask for the code from your authenticator app. Lost your authenticator? Use one of the recovery codes you saved when you set it up, or email us.

Notifications on your iPhone

In the Zenny app, open Settings → Notifications. Zenny pings you only when it isn’t sure whether a charge is business or personal, never more than 10 times a day, and holds them during your quiet hours. Nothing arriving? Check iPhone Settings → Zenny → Notifications, then tap “Send a test notification” in Zenny.

A bank stopped syncing

Banks ask you to sign in again from time to time. Open Connections and choose Reconnect on the bank that needs it. Your books stay as they are while it’s disconnected.

Getting your books to your accountant

Export gives you a CSV of any period, or a private link your accountant can open without an account. You can turn a link off at any time.

Deleting your account

In the app: Settings → Delete account. On the web: Settings. Deleting removes your books and your account; banks are disconnected first. You can also email us to do it for you. The Privacy Policy explains what happens to your data.

Your plan

Your plan is managed in Settings on zennyai.app.

Who we are

ZennyAI is made by Ruby LLC in Texas, for people in the United States. The Terms of Use are the agreement for using it.